Careers | Open roles

ABOUT SONGFINCH

We believe music has the power to kindle emotions, transform moments and make truly unforgettable memories.

Today we…

Have helped bring over 350,000 emotive experiences like this to life with custom music
Are a proud partner to a curated community of 1,200+ talented artists who have earned more than $40M creating on our platform
Have an AI-assisted music engine that powers a range of B2C and B2B2C offerings
Have enormous upside and growth potential (even though we’ve already experienced ~24,000% 3-year growth as Inc 5000’s fastest growing D2C company in the US)

Come play a major role in our next chapter and help us continue to reshape the future of music!

ABOUT THE ROLE

As Head of Marketing, you’ll build and lead the marketing function to significantly drive demand, improve customer retention, and unlock the potential of our current and future offerings. Your leadership will be instrumental in accelerating our mission and driving towards profitable growth.

KEY OUTCOMES

OUTCOME #1: Build and scale the Songfinch Marketing team and infrastructure

Identify roles and infrastructure needed to achieve team and company goals
Recruit, retain, develop and lead a team of talented high-performing marketing professionals
Establish high-output xfn teams across Marketing, Product and Experience

OUTCOME #2: Increase demand to grow revenue 200% over the next 24 months

Implement improved funnel strategies on current channels
Improve channel mix and widen top of funnel by testing and scaling new channels across multiple mediums
Partner with Product to improve and maximize product-led user acquisition, retention and growth
Improve utilization of very sizable email/SMS lists

OUTCOME #3: Increase retention and drive customer LTV

Leverage alt product offerings, add-on upsells and retargeting strategies to drive additional revenue from past and future customer base
Use Instant Song engine to sell products that cater towards lower price point gifting occasions/relationships
Establish programs that drive order upsell by focusing on customer journey phases post-purchase

OUTCOME #4: Create and execute brand and GTM strategies for current and future product offerings

Develop product marketing function to build awareness around new offerings and product features
Transition/elevate brand from “cool custom song product I saw on Facebook” to a multi-offering, personalized gifting company that delivers unforgettable emotive music experiences to customers
Level up creative strategy - How do we evolve from UGC reveal moments as our core content driver?

TEAM

This role reports directly to our CEO while leading and managing our Marketing team.

COMPETENCIES

You have 8-12+ years of experience in product-led, B2C ecommerce companies in which you’ve developed and executed strategies and built and managed teams through significant growth phases. Our ideal candidate:

You have extensive hands-on performance marketing experience in which you’ve scaled to large spend levels across many channels.
You’re obsessed with data and are constantly looking for ways to gain an advantage/find an angle. You recognize signals that others may not and aren’t afraid to audible away from previous assumptions.
You operate with an owner’s mindset and bring a level of stewardship and resourcefulness while being fully accountable to personal and team outcomes.
You have a true passion for progress. Whether it’s making fractional daily improvements or significant leaps forward from major breakthroughs, you’re driven deeply by continuous improvement.
You believe action is the ultimate unlock. For you, finding something that doesn’t work is as valuable as finding something that does.
You have a player/coach leadership style. You thrive at the strategy and planning level and also feel at home executing alongside your team.
You communicate with extreme clarity and act with extreme urgency, leveling up your team and the entire company.

COMPENSATION

The Head of Marketing role may span a range of experience and expertise. During our interview process, we will review your background and local market data and use a mix of qualitative assessments to determine where you fall in our salary range. We will discuss compensation early and be transparent throughout the hiring process.

The salary for this role ranges from $230,000 to $260,000. The salary range does not reflect total compensation, which encompasses base salary, benefits, and company stock options. Benefits include...

Medical, dental and vision insurance - 75% coverage for you and dependents
401(k) plan
Flexible PTO
Custom MacBook Pro and gear setup
Unlimited access to in-office recording studio for personal projects
Frequent in-office artist performances

WHAT WE'RE LOOKING FOR

We’re looking for a curious, driven and accomplished front end software engineer with full stack ecommerce experience to join our Product Engineering team supporting our Experience platform. You’ll be involved in every aspect of the product development lifecycle, from strategy, architecture, and ideation to development, launch, and optimization. You have experience owning large features/areas of a product and enjoy collaborating closely with Product and Design. You feel comfortable supporting other engineers when they’re partnering on your feature.

You have experience building new products and iterating toward product market fit or have experience scaling a product experiencing rapid growth. Our Original Song product continues to grow while we’re working on a variety of new products/features aimed at helping our users make better songs faster and giving them new capabilities to express themselves. Your work will have a significant impact on our users/business and you’ll have a voice in setting the technical direction of our platform.

As a Senior Software Engineer - Front End, you will play a crucial role in designing, developing, and maintaining user-facing features and applications. You will collaborate closely with cross-functional teams, including UX/UI designers, back end engineers, and product managers, to build high-performance, scalable, and visually stunning web applications. Your expertise in modern front end technologies, especially Vue3, TypeScript, and Nuxt, combined with experience in content management systems and AB testing platforms, will be essential to your success in this role.

HOW YOU'LL MAKE AN IMPACT

Partner with various departments (product, marketing, operations) to scale engineering velocity by providing dedicated bandwidth to accomplish our customer experience product goals
Own features end-to-end, providing input and feedback to Product Managers and Designers at each stage of the ideation process, outlining requirements for technical implementation, and delivering complete and reliable solutions that meet the needs of Songfinch’s customers, artists, and business operations
Launch new services and product experiences (confidential for now, but can divulge more in process!)
Own technical architecture decisions and help drive to production with your team
In partnership with operations and marketing, deliver highly successful marketing campaigns, leveraging new product and platform APIs and features
Help create a highly emotive experience for our customers
Support our mission of delivering 10s of millions of dollars direct to pockets of hard working, passionate artists
Represent our company values at every step of the way in your daily actions, both externally and internally

WHAT YOU'LL BRING TO THE TABLE

10+ years of industry experience operating in fullstack development roles, demonstrating the ability to own development projects and technical architecture, preferably with relevant overlap in e-commerce or other consumer facing products
Experience building & delivering customer facing experiences and leading technical product scoping efforts coordinating with our product teams
Strong experience in automated testing, CI/CD processes, AB product testing, and QA
You thrive in learning new technologies while solving real problems.
Experience in cloud based, service oriented architecture design patterns
Experience with event driven and loosely coupled architectural patterns
Product and customer experience “taste and style” preferences to help inform product choices and drive new patterns and capabilities
A desire to learn/ get your hands dirty in all areas of product, marketing, and business development

BONUS POINTS

Experience with other JavaScript frameworks and libraries.
Familiarity with backend development, particularly in Node.js.
Knowledge of CI/CD pipelines and cloud platforms like AWS or Azure.
Previous experience in a leadership or mentorship role.

OUR TECH STACK

Typescript
Node
Nuxt 3/Vue 3 Composition API
Turborepo (Monorepo)
Contentful/Ninetailed (CMS, A/B Testing platform)
AWS
Custom Design System (Atomic Design, SCSS, Design Variables, Storybook, Chromatic)
Other parts of our tech ecosystem: Backend platforms built in Python and Ruby; Github Actions/Depot support our CI/CD pipelines; AWS Shop with a large Kubernetes footprint for site/ML

COMPENSATION

During our interview process, we will review your background and local market data and use a mix of qualitative assessments to determine where you fall in our salary range. We will discuss compensation early and be transparent throughout the hiring process.

The salary for this role ranges from $130,000 to $160,000. The salary range does not reflect total compensation, which encompasses base salary, benefits, and company stock options. Benefits include...

Medical, dental and vision insurance - 75% coverage for you and dependents
401(k) plan
Flexible PTO
Custom MacBook Pro and gear setup
Unlimited access to in-office recording studio for personal projects
Frequent in-office artist performances

Open roles at Songfinch

Head of Marketing

Senior Software Engineer - Front End